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In this chapter, flexibility is presented as an aspect of process innovation in relation to the computerization of policy chains and networks. We present a theoretical framework and two cases from the Netherlands. Based on analysis we conclude that both the cases show that technology itself is not a bottleneck for flexibility. The development and use of standards make it possible to base the design of an architecture on a minimum but robust set of agreements. One case shows that such a design increases the adaptive power of architectures. Another conclusion from the case studies is that a so-called high road or low road approach to information architectures is decisive for the level of its flexibility. In our case studies, the choice of the low or the high road was determined not only by aspects regarding information management or technological aspects, but mainly by the political-administrative setting and by the judicial context.
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