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Abstract goes here Various statistics show that due to the recent increase in smart phone and computer users, there has been a rise in patients visiting hospitals due to cervical herniated nucleus and forward head posture symptoms. Furthermore, this is occurring in younger age groups, and is thus developing into a social issue. Due to such needs, this study aims at finding the experience patterns and hidden needs of users in order to find ‘service’ development, ‘product benefits’ and ‘user value’ to create their future experiences through service design methodologies. For this, issues were found through analysis of circumstances and contextual inquiries to deduce ideas. Then, style plans were established through service blueprints per target market, and a simple products architecture was drafted to propose prototypes of wearable devices.
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